Privacy Policy

This notice explains how Boatbrothers Private Limited (“Boat Brothers”, “we”) handles personal data collected through this website, boatbrothers.in. For this website we decide why and how your data is used, so we are the data fiduciary under the Digital Personal Data Protection Act, 2023 (DPDP Act), and the body corporate responsible under the Information Technology Act, 2000 and the SPDI Rules, 2011.

Company

Boatbrothers Private Limited (“Boat Brothers”)

CIN U62099AS2024PTC026685 · GSTIN 18AAMCB7380H1Z9

202, Lokhra Road, Near Hanuman Mandir, Adagudam, Lal Ganesh, Guwahati, Assam 781034, India

Grievance Officer

Rahul Sarkar, Chief Operating Officer

admin@boatbrothers.in

+91 81338 10323

We collect only what you choose to send us, and a few technical details needed to run the site safely.

• Enquiry and quote form (/contact-quote): your name, email address, and optionally your phone number and organisation; what the enquiry is about, the project stage, a rough budget range and the details you write. The form does not accept file attachments.
• Consent record: when you send the form we record that you ticked the consent box, the version of this notice, the time on our server, your IP address and your browser’s user-agent. This is how we can show that notice was given and consent obtained.
• Job applications (/careers): there is no careers form on this site. If you apply by email or WhatsApp, we receive what you send, usually your name, contact details, CV and messages.
• Email, phone and WhatsApp: if you contact us directly, we receive your message and contact details.
• Technical data: our hosting provider processes your IP address and request details to deliver pages and protect the site. To limit spam, the enquiry API keeps a one-way fingerprint of your IP address (not the address itself) with the enquiry record.

We do not ask for, and ask you not to send, passwords, bank or card details, Aadhaar or other government ID numbers, or health information through this website.

This website uses no analytics, advertising or tracking tools, and sets no cookies for visitors. In detail:

• Offline cache: a service worker stores copies of pages and images in your browser so the site loads faster and works offline. It holds no personal data; you can clear it in your browser settings.
• Google Fonts: the site’s fonts load from Google’s servers, so Google receives your IP address and browser details when a page loads.
• Google Maps: the contact page embeds a Google Maps view of our office. Google may set its own cookies and receives your IP address when the map loads, under Google’s privacy policy.
• WhatsApp, LinkedIn and Instagram links take you to those services, which apply their own policies.
• Staff sign-in: our private admin page sets one essential session cookie for staff only. Visitors never receive it.

• To reply to your enquiry, ask follow-up questions, arrange a demo or walkthrough, and send a quote or proposal you asked for.
• To consider a job or internship application you sent us.
• To keep a record that you consented, and to meet our legal, tax and accounting duties if a contract follows.
• To keep the website secure and stop spam and abuse.

We use the data you send through the enquiry form on the basis of your consent, which you give by ticking the unticked box “I agree to Boat Brothers contacting me about this enquiry and to the Privacy Policy”. Without it the form cannot be sent; you can still email or call us instead.

You can withdraw consent at any time, as easily as you gave it: email admin@boatbrothers.in from the address you used, or reply “stop” to any message from us. We then stop contacting you about the enquiry and delete it, except what we must keep by law. Withdrawal does not affect anything done before it.

We do not sell or rent personal data, and we do not share it for advertising. Service providers process it only on our instructions:

• Web3Forms delivers each enquiry form to our inbox by email.
• Vercel hosts the website and runs the enquiry API.
• Upstash stores enquiry records and the consent log for our admin page.
• Our email providers host the admin@boatbrothers.in and boatbrotherspvtltd@gmail.com inboxes where enquiries arrive.

We may also disclose data where Indian law requires it, for example to a court or government authority with a lawful request, or to protect our rights.

Our website and data run on cloud servers outside India, currently in Singapore. Some service providers, such as Web3Forms and our email providers, may process data in other countries. We only use providers that protect data with reasonable security practices, and we will follow any restriction the Government of India places on transfers to particular countries.

• Enquiries: up to 2 years from your last contact with us, unless a contract follows. The copy on our website admin page is deleted automatically after 90 days; the copy in our inbox is deleted within the 2 years.
• If a contract follows: for as long as the contract runs and then as long as tax, accounting and company law require (generally 8 years).
• Job applications: up to 1 year, unless you join us.
• Consent records: 7 years, so we can prove consent if asked.
• Spam-limit counters: 1 hour; the IP fingerprint stored with an enquiry record goes with it after 90 days.

All traffic uses HTTPS. Enquiry records sit behind a password-protected, signed and expiring admin session; only authorised staff can read them. We keep provider access to the minimum needed. If a personal data breach happens, we will inform the Data Protection Board of India and the people affected, as the DPDP Act and its Rules require.

Under the DPDP Act you can:

• Access: ask what personal data we hold about you, how we use it and who we have shared it with.
• Correct or update data that is wrong or incomplete.
• Erase data we no longer need, or withdraw consent (see above).
• Raise a grievance with our Grievance Officer, and then with the Data Protection Board of India.
• Nominate someone to exercise these rights for you if you die or become unable to.

Email admin@boatbrothers.in to use any of these rights. We may ask you to confirm your identity first. We reply within the timelines below.

Our Grievance Officer is Rahul Sarkar, Chief Operating Officer. Write to admin@boatbrothers.in or call +91 81338 10323, or post a letter to the address above marked “Grievance Officer”.

• We acknowledge every complaint within 24 hours.
• We resolve it within 15 days, and never later than one month.

If you are not satisfied with our answer, you can complain to the Data Protection Board of India under the DPDP Act, through the Board’s official website or the process the Government of India notifies. Please contact us first so we can try to resolve it.

This website and our products are for businesses, government bodies and adults. We do not knowingly collect personal data from anyone under 18. If you believe a child has sent us their data, email us and we will delete it.

This notice covers the website only. Each Boat Brothers product shows its own privacy notice inside the product:

• Luit (Luit Console and Luit AI tender search) and Luit Field (the site app): the client company that runs Luit decides how its staff’s data is used and is the data fiduciary; Boat Brothers processes it on that company’s behalf. The notice is shown in the console and the app at sign-in.
• Khata AI: Boat Brothers is the data fiduciary for account holders. Read the Khata AI privacy policy.

When we change this notice we update its version and effective date at the top of this page. If a change affects how we use data you have already given us, we will ask for your consent again before using it in the new way.

Questions about this notice or your data: admin@boatbrothers.in, +91 81338 10323. See also our Terms of Use.